We visited this restaurant a few years ago (i.e. pre-2008 when it was award winning) and the food used to be very good. However, visiting recently we were really disappointed. The starters were average, however the main courses (Sunday roasts) were all burnt, one of them was actually burnt black and had to be returned to the kitchen. The waitress who took the food back returned to convey a message from the chef to ask what we wanted to do about it (the connotation appeared to be that we might want to leave if we were going to complain about his food). This hostile response made us feel uncomfortable and we requested a non-burnt plate of food. When she returned with the replacement meal, it was just as burnt as the first at which point we gave up complaining and the replacement was left untouched. When we paid the bill (minus payment for the badly burnt meal) the front of house waiter asked if everything was ok. When we explained that the food was burnt and tried to give some feedback he became very rude and confrontational. The restaurant was half empty which leaves no explanation as to why the food and service were so bad. The responses to our mild complaints (including the waiter smirking when we attempted to provide feedback) unfortunately suggested that this is a regular occurrence and as a result we cannot recommend this pub to anyone.

I spent a wonderful evening at The Old Glen House for my birthday yesterday. Fabulous food, great service - just a wonderful evening, truly faultless and a BIG Thank You for the complimentary champagne to celebrate the occasion.

I would recommend this Pub Restaurant to anyone who enjoys good wine and fine food ... you will not be disappointed. I've had the pleasure of staying in some very nice hotels in the world and 6* hotels in Dubai and the food here at The Old Glen House in Baildon is, in my opinion, much better than some of those places! I am a fussy person and some would say at times very hard to please for standards... however, this place ticks all the boxes for me and has to be certainly one of the best places to eat in the area. Well done - keep the hard work up! We'll be back very soon ....